Car Finance. Claim Compensation
If you have a car with an outstanding finance agreement you may be able to claim to have the remaining balance written off.
If a car finance agreement is unenforceable the lender may be forced to write off the debt.
When you arrange car finance the agreement, contract and/or terms and conditions relating to the finance need to comply
with all the relevant rules, laws and regulations. Even if you have ‘paid off’ your car finance in full, we may
still be able to claim compensation retrospectively.
Could your car finance be written off?
Contract irregularities form the basis of our claims process. Cartel Client Review operates in conjunction with our recommended specialist
financial litigation solicitors to make the process of financial claims as simple and as straightforward as possible.
How do we do this?
When you signed your car finance agreement it was the lender, not you, who produced the contract that was to be used. In most circumstances you would
have had no choice over the terms within the agreement.
It is the finance company’s responsibility to you, the consumer, to ensure that all aspects, all terms and each section of the agreement
fulfilled the required rules and regulations. If they failed in this duty to you then your car finance agreement may be unenforceable.
By using local representatives Cartel Client Review makes the claim process both easy to access and simple to understand. To see the full car finance process
click on Sterling below and find out about each step.
-
Review
A Cartel Client Review representative in your local area will introduce you to the claim service and explain how Cartel Client Review may be
able to help you claim compensation due to potential contract irregularities within any past or present motor finance agreements. The representative
will ask you for basic details of these agreements, past and present, and introduce you to other Cartel services that may be relevant to you. Each
potential claim will be entered onto our bespoke IT system by your representative. No payment is required at this stage and you are under no
obligation.
-
Underwriting (Vetting)
Our internal underwriting (vetting) department will assess each of the submitted applications. Where underwriting (vetting) believe there is a
reasonable chance of success a ‘yes’ decision will be made. Where underwriting (vetting) believe that a successful claim is unlikely
a ‘no’ decision will be made. On occasion a ‘possible’ decision may be returned. This often means that there is not enough
information about the lender's contracts to be able to make a firm assessment at this stage and sight of the information held by the lender is
required before a final assessment can be made.
-
Instruction
Our representative will meet with you at a time and place of your convenience. It is the representative's job to ensure that you understand
exactly how we work and take you step by step through the paperwork. You decide which ‘yes’ or ‘possible’ products you
wish to proceed with.
The cost of a Motor Finance Client Review is £495, which is refundable should your case be unsuccessful (subject to Terms and Conditions).
-
Investigation
In accordance with the provisions of the Data Protection Act, our processing team will now contact the lender to obtain your ‘client file’,
including the contract / agreement relating to the loan. Where the lender does not comply, an offence is committed and our solicitors will use the
full power of the law to obtain this file.
-
Solicitor
With the ‘client file’ in, a further assessment of your case will be made and a specialist solicitor will be assigned where we
believe you may still have a successful claim. Your solicitor will build a case, based around contract irregularities looking to obtain the maximum
level of compensation for you. While many cases are expected to be settled ‘out of court’, should the need arise to take the lender to
court, our solicitors will purchase, at their cost, a legal expenses insurance policy and obtain expert barrister's opinion where required.
-
Payment
When a motor finance claim is successful, a successful claim fee of 30% of any amount recovered and/or written off by the provider will be
payable. You will receive (where applicable) a cheque for the remaining amount.
The easiest way to find out more about making a claim is to complete the enquiry form on this page.
We take the protection of your information very seriously and will not share your enquiry details with anyone, including the finance company the potential
claim may be against.
All enquiries are completely no obligation. This means you can speak to a representative and access our underwriting services to find out if you
may have a claim without making any commitment to proceed.
Carl Wright on Radio 5 Live
Listen to Carl Wright's interview on the 5 Live Drive show.
What our clients have to say
We caught up with a few of our Cartel success stories to find out what they thought of the service.
Watch the videos now.
Where are our representatives located?
Our representatives are located throughout the UK (England, Scotland, Wales and Northern Ireland). Wherever you are located, a local representative
will be allocated to you for the duration of your time as a client.
Global Claims
Wherever you are within the world Cartel Client Review can help you run a financial claim where the product to be claimed against is UK based.